Last Updated: December 24, 2025
At BienMind, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
We collect information that you provide directly to us, including:
When you visit our website, we automatically collect:
We may receive information from:
We use your information for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Provide and deliver services | Contract performance |
| Process payments | Contract performance |
| Send project updates and communications | Contract performance |
| Respond to inquiries and support requests | Legitimate interest |
| Send marketing communications | Consent (opt-in) |
| Improve our website and services | Legitimate interest |
| Detect and prevent fraud | Legal obligation |
| Comply with legal requirements | Legal obligation |
We do not sell your personal information. We may share your information with:
We may disclose your information if required to:
If BienMind is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We retain your information for as long as necessary to:
Specific retention periods:
Under GDPR, you have the following rights:
You can request a copy of all personal data we hold about you.
You can request correction of inaccurate or incomplete data.
You can request deletion of your personal data, subject to legal retention requirements.
You can request limitation on how we use your data in certain circumstances.
You can request your data in a machine-readable format to transfer to another service.
You can object to processing based on legitimate interests or direct marketing.
Where processing is based on consent, you can withdraw it at any time.
To exercise these rights, contact us at: contact@bienmind.com
Cookies are small text files stored on your device that help us provide and improve our services.
You can control cookies through:
We implement appropriate technical and organizational measures to protect your data:
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards:
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
We send marketing emails only to those who have:
You can unsubscribe at any time by:
In the event of a data breach that poses a risk to your rights and freedoms, we will:
We do not use automated decision-making or profiling that produces legal effects or significantly affects you.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
If you have concerns about our data processing practices, you have the right to lodge a complaint with the relevant supervisory authority:
France: Commission Nationale de l'Informatique et des Libertés (CNIL)
Website: https://www.cnil.fr
For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
Email: contact@bienmind.com
Subject Line: "Privacy Request" or "GDPR Request"
Address: 128 rue la Boétie, 75008 PARIS, France
Phone: +33 (0)1 85 09 80 06
We will respond to your request within 30 days as required by GDPR.
By using BienMind's website and services, you acknowledge that you have read and understood this Privacy Policy.